I ordered 40 tote bags as a thank you gift for my fund raising event. I had troubled receiving their email for me to virtual proof my order. Silk Letter responded quickly and found a way to email me the virtual proof. The customer service is very helpful and friendly.
Overall, the service provided by Silk Letter is excellent from the time I ordered the bags until I received the bags. The virtual design of the bags is outstanding. I am very happy with the service and the bags.
Kumala, |
|
|
On time and easy to deal with
Easy, Easy, Easy. Arrived on time and exactly as advertised. Thank you.
Jim, (North Carolina) |
|
|
Found your company on the web and I'm glad I did. Your prices are outstanding and your service is top shelf. I will definitely be back and will recommend you to my colleagues.
Alexis, (Seattle) |
|
|
Great selection. Swift service and ship sys. Decent prices.
well done
john galbraith, (wenatchee, WA) |
|
|
I had a great experience with Silk Letter. Jeff was a huge help in designing my companies travel mugs. They werer just delivered and are just as I expected. Thank you!
Kristi Dilts, The Green Grind (Redmond) |
|
|
My order just arrived, far sooner than I could have imagined. In a word, WOW! Kudos for your great service (thanks, Erica!), your quality merchandise, and your exceptional prices. I'm spreading the word to my friends and our ballooning community that you're THE best source for specialty products. I'll be gushing about your company, products and service for a long time to come!
Please give Erica the rest of the year off. She has earned a bonus!
Seriously, I'm grateful beyond words--and my balloon team will be thrilled with their "Levity" mugs.
Kathy Smith, |
|
|
My order with Silkletter was part of a much larger project awarding each of our 270 employees with an anniversary gift. Silkletter offered the best pricing and the art department was very easy to work with, even perfectly adjusting the imprint per my instruction. Delivery was less than 10 business days. Not having worked with Silkletter before, I contacted some of my other usual vendors for the Digital Picture Frame they offered. None could beat the price offered by Silkletter. Of all the different vendors I dealt with to accomplish this project, Silkletter provided some of the easiest, quickest and most economical service.
Dorothy Cole, Asbury Graphite Mills Inc |
|
|
My company ordered the 1G Executive USB Memory Pen flash drive to use as gifts for our clients. Flash drives were nicely packaged with a gift box and made a very good impression for us.
J.T. Smith, (Sioux Falls, South Dakota) |
|
|
Easy, Easy, Easy. Arrived on time and exactly as advertised. Thank you.
Timm, (North Carolina) |
|
|
Got an email with your holiday specials and decided to try SilkLetter.com out. Bought some of the tumblers with my logo on them. SilkLetter was very nice and easy to work with and received my product very fast! Erica was super nice to work with! I will buy again from SilkLetter!!!
thank you very much!
Dawn Newell, owner
TITSisters.com
Dawn Newell, TITSisters.com (Arkansas) |
|
|
I'd been wanting to get travel mugs with my tea brand name, and finally found one at an exceptional price through SilkLetter. Their customer service was excellent in helping me to get the design and font I wanted. The product was delivered in the timeframe promised, and it looks great! I will definitely use them again for other logo merchandise.
Elaine Terman, Wild Orchid Teas (Sylvania, Ohio) |
|
|
Website was very user friendly. I called customer service to discuss layout options and they were very helpful and accomodating. Product arrived quickly. Looks great.
Andy Heathershaw, Maxweld Boats, Inc (Hebo, OR) |
|
|
Ordering online from Silkletter.com was a breeze. I not only found the item I was looking for, I found so much more, at very good prices. The next time I am looking for something special for the people in my unit...I know where to look! The folks at Silkletter.com bent over backwards to make sure my expectations were met and the items were delivered in a very timely matter.
Thank you Silkletter.com!!!
Tori Van Fleet
Tori Van Fleet, (Fort Worth, Texas) |
|
|
It was great doing business with a company that understands customer service. You are high on my recommendation list. Jeff - you are awesome. Keep up the good work.
Patty, |
|
|
Easy, Easy, Easy. Arrived on time and exactly as advertised. Thank you.
Timm, (North Carolina) |
|
|
Excellent resource. We purchased custom imprinted digital photo frames from Silkletter and are very satisfied with the overall experience. Price quoted was very competitive and they were willing to go the extra mile to get our business. Would definitely do business again. Thanks Jeff and good luck.
Ananth Rao, USSI |
|
|
Jeff did an excellent job taking my order and delivering the things I ordered. I will definitely use your company again. Thank you.
Deborah Mitchell, (Fort Worth, Texas) |
|
|
Easy, Easy, Easy. Arrived on time and exactly as advertised. Thank you.
Andrea Turner, (Texas) |
|
|
I learned of SilkLetter.Com via the internet and have now ordered twice. Due to the fact that my work is in Afghanistan I was not sure whether or not we would be able to get adequate service. But Jeff helped work out all the long-distance details and the shipping directly to our Kabul address. It all went smoothly and we are very happy with the products we have received. We have many Afghan employees, 50 of which will be receiving a monogrammed business brief case from SilkLetter in a couple of days. Thank you for helping out with this. Sincerely, DAN ALLISON
Daniel Allison, HOPE worldwide Afghanistan (Kabul, Afghanistan) |
|
|
I found our contact and support from Jeff to be excellent. Everyone was quite pleased with the Black Bamboo Notepads. I found the integrity of SilkLetter to be great. When they did not have the size pad in stock that we ordered, our item was upgraded at no extra cost to us. I will gladly invite others who are looking for staff/member gifts to consider SilkLetter first.
I was great to work with you, Jeff.
Sincerely,
Rev. Francine Stark, Staff Minister
Third Baptist Church of Chicago
Francine Stark, Third Baptist Church of Chicago (Chicago) |
|
|
Great price, great service!
Ben, (Liberty Hill, Texas) |
|
|
The website is very easy to use, but more importantly, the staff at silkletter is easy to access and very helpful. It is nice to know that there are humans behind the company.
Emilio De Soto, De Soto Clothing Company, Inc. (CA) |
|
|
I loved their service! They were very fast in shipping the products and very flexible. I worked with 4 vendors and no one could beat their price-quality combination! I am very satisfied with this company and will bring back my business to them.
I also appreciated their customer service- they worked with me on all changes and updates i requested and implemented the changes promptly. I would recommend them to any one :-)
Thanks!!
Nadiah Khan, University of Tennessee (Knoxville, Tennessee) |
|
|
The product was exactly how explained. The service was fast and it was a quality bag!
Thanks
Gina, Florence Field Hockey (NJ) |
|
|
Great service, great prices, fast delivery!
What else can you ask for, I will shop here again, thanks! I love my mugs.
Brian, 7th Gifts (New York) |
|
|
The product that was purchased was of very good quality. Also the time the order was placed to the time it was delivered I was kept in formed its status. I was very pleased with the service.
Tibbs, (new jersey) |
|
|
Very user friendly website. Easy ordering process. Exceptionally fast shipper! Very pleased with the whole experience!
Angie, (Florida) |
|
|
I have ordered two small orders now. I can't believe how fast they ship. Easy to track shipping too. BEST PRICES ANYWHERE!
Graig, (Vermont) |
|
|
Wonderful Service! Just wanted to say you guys are awesome, customer service is great and everything arrived in a speedy manor. Two thumbs up will shop here again!
Jason, New Way Tech. (Milford, Delaware) |
|
|
Ordered digital photo frames (model no. DPF-M507D) for our law clerks and paralegals for this Christmas. Customer service was super helpful and I was able to place the order within just minutes. Representative even emailed me tracking information so that I could keep tabs on my shipment.
Frames arrived just a couple days later and are great quality. Clear picture and awesome sound... I kept one myself and play some of my mp3s on it since my work comp has no speakers. Will definitely order from them again!
Rachel, (Los Angeles, CA) |
|
|
Great products with excellent customer service!! You will get quality products with affordable prices. You will love silkletter.com. Will order from this website again in the future.
Amanda Lin, Nefful USA (City of Industry) |
|
|
Great prices, amazing selection, and quick and easy shipping.
Albert R Meyer, (West Virginia) |
|
|
Not only did I get a great price, The service was great and I received my package before the date they said I would. What a good company keep up the EXCELLENT SERVICE
Cory O'Neil, (Texas) |
|
|
welcome, Guest | 
